jiliapk Privacy Policy

Last Updated: May 2026

1. Introduction

This Privacy Policy ("Policy") describes how jiliapk ("jiliapk," "we," "us," or "our") collects, uses, stores, shares, and protects the personal information of players and visitors ("you" or "your") who access or use the jiliapk online gaming platform available at jiliapk.app (the "Platform").

jiliapk is committed to protecting the privacy and personal data of all users, particularly Filipino players who entrust us with their information. This Policy is drafted in compliance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC).

By registering an account, making a deposit, or otherwise using the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please discontinue use of the Platform immediately.

2. Personal Data We Collect

jiliapk collects the following categories of personal data, depending on how you interact with the Platform:

2.1 Identity & Contact Data

• Full legal name as it appears on your government-issued ID;
• Date of birth (used to verify the 21+ age requirement);
• Philippine mobile number and email address;
• Residential address (province, city, barangay);
• Government-issued ID details (e.g., Philippine passport number, driver's license number, SSS/UMID number) — collected during KYC verification.

2.2 Financial Data

• GCash or PayMaya mobile wallet number;
• BPI, BDO, or Metrobank account details (where used for transactions);
• Transaction history, including deposit amounts, withdrawal amounts, and timestamps;
• Bonus and promotional credit history.

2.3 Gaming Activity Data

• Game session logs, including games played, wager amounts, and outcomes;
• Account login history, including timestamps and IP addresses;
• Responsible gaming settings, including deposit limits and self-exclusion status.

2.4 Technical & Device Data

• IP address and approximate geolocation;
• Device type, operating system, and browser version;
• Cookie identifiers and session tokens (see Section 7);
• Platform usage data, including pages visited and features accessed.

2.5 Communications Data

• Records of your communications with jiliapk support, including live chat transcripts and email correspondence;
• Feedback and survey responses submitted voluntarily.

3. How We Collect Your Data

jiliapk collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting support, or participating in promotions;
• Automated collection: Technical and device data collected automatically when you access the Platform, through cookies, log files, and similar tracking technologies;
• Third-party sources: Identity verification data from KYC service providers; fraud detection signals from payment processors; and geolocation data from IP intelligence services used to enforce jurisdictional restrictions.

4. How We Use Your Personal Data

jiliapk uses the personal data we collect for the following purposes:

Purpose	Data Used
Account registration and management	Identity, contact, and login data
Identity verification (KYC / AML compliance)	Government ID, date of birth, address
Processing deposits and withdrawals	Financial data, identity data
Delivering and improving gaming services	Gaming activity, technical data
Fraud prevention and platform security	IP address, device data, transaction history
Responsible gaming monitoring	Gaming activity, deposit history, self-exclusion status
Customer support	Communications data, account data
Marketing communications (with consent)	Contact data, gaming preferences
Legal and regulatory compliance	All categories as required by law

jiliapk will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent.

5. Legal Basis for Processing

jiliapk processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual necessity: Processing required to perform our obligations under the Terms and Conditions, including account management, payment processing, and game delivery;
• Legal obligation: Processing required to comply with applicable Philippine laws and regulations, including anti-money laundering (AML) obligations and age verification requirements;
• Legitimate interests: Processing for fraud prevention, platform security, and responsible gaming monitoring, where such interests are not overridden by your privacy rights;
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit, freely given consent that may be withdrawn at any time.

6. Data Sharing and Disclosure

jiliapk does not sell, rent, or trade your personal data to third-party marketers under any circumstances. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Payment processors: GCash, PayMaya, BPI, BDO, and Metrobank, for the purpose of processing deposits and withdrawals;
• KYC and identity verification providers: Third-party services used to verify your identity and comply with AML obligations;
• Game software providers: Game studios whose titles are hosted on the jiliapk Platform, to the extent necessary for game delivery and fairness auditing;
• IT and cloud service providers: Infrastructure and hosting partners who process data on our behalf under strict data processing agreements;
• Regulatory and law enforcement authorities: Where required by Philippine law, court order, or regulatory directive, including PAGCOR and the Anti-Money Laundering Council (AMLC);
• Fraud prevention services: Third-party services used to detect and prevent fraudulent activity on the Platform.

All third-party service providers who process personal data on behalf of jiliapk are contractually required to implement appropriate technical and organizational security measures and to process data only in accordance with jiliapk's instructions.

7. Cookies and Tracking Technologies

jiliapk uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device that help us recognize you, maintain your session, and understand how you use the Platform.

We use the following categories of cookies:

• Strictly necessary cookies: Essential for the Platform to function. These cannot be disabled as they are required for account login, session management, and security. No consent is required for these cookies.
• Functional cookies: Remember your preferences, such as language settings and responsible gaming configurations, to provide a more personalized experience.
• Analytics cookies: Help us understand how players navigate the Platform so we can improve usability and performance. Data collected is aggregated and anonymized where possible.
• Marketing cookies: Used to deliver relevant promotional content to you based on your gaming activity and interests. These cookies are only placed with your explicit consent, which you may withdraw at any time through your account settings.

You may control cookie preferences through your browser settings. Note that disabling strictly necessary cookies will impair the functionality of the Platform.

8. Data Retention

jiliapk retains your personal data for as long as your account remains active and for a period thereafter as required by applicable Philippine law and regulatory obligations. Specifically:

• Account and identity data: Retained for a minimum of five (5) years following account closure, in compliance with AML record-keeping requirements;
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction;
• Gaming activity logs: Retained for three (3) years from the date of each session;
• Support communications: Retained for two (2) years from the date of the last communication;
• Marketing consent records: Retained for the duration of your account and for one (1) year following withdrawal of consent.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized in accordance with jiliapk's data disposal procedures.

9. Data Security

jiliapk implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the Platform;
• Encryption of sensitive data at rest, including financial data and government ID details;
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis;
• Regular security audits and penetration testing conducted by independent third parties;
• Multi-factor authentication (MFA) for all administrative access to systems containing personal data;
• Incident response procedures for detecting, reporting, and managing personal data breaches in accordance with NPC notification requirements.

While jiliapk takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for notifying jiliapk immediately if you suspect any unauthorized access to your account.

10. Your Privacy Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jiliapk:

• Right to be informed: The right to know what personal data jiliapk collects and how it is used — fulfilled by this Policy;
• Right of access: The right to request a copy of the personal data jiliapk holds about you;
• Right to rectification: The right to have inaccurate or incomplete personal data corrected;
• Right to erasure: The right to request deletion of your personal data, subject to legal retention obligations;
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation;
• Right to data portability: The right to receive your personal data in a structured, commonly used format;
• Right to lodge a complaint: The right to file a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of the above rights, please contact jiliapk's Data Protection Officer at [email protected]. We will respond to all verified requests within thirty (30) days. We may require proof of identity before processing your request.

11. Children's Privacy

The jiliapk Platform is strictly intended for individuals aged 21 years and above, consistent with Philippine gaming regulations. jiliapk does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on the Platform, please contact us immediately at [email protected].

12. Changes to This Policy

jiliapk reserves the right to update or modify this Privacy Policy at any time. When we make material changes, we will post the revised Policy on this page with an updated effective date and, where appropriate, notify registered players via email or in-platform notification. Your continued use of the Platform following the posting of any revised Policy constitutes your acceptance of the changes. We encourage you to review this page periodically to stay informed about how jiliapk protects your information.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or jiliapk's data processing practices, please contact our Data Protection Officer:

You also have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC) if you believe your data privacy rights have not been respected. For more information, visit the NPC's official resources.